Veterinary Customer Service Representative

Seattle, WA
Full Time
Customer Service Team
Entry Level

Join Our Team at Seatown Veterinary Care!

Since opening our doors in 2016, Seatown Veterinary Care has been a trusted, privately owned clinic known for our high standards of care, empathy, and professionalism. We’re a busy, fast-paced practice with a strong Leadership Team that offers hands-on support, mentorship, and a collaborative environment.

We’re currently looking for a friendly, organized, and compassionate Veterinary Customer Service Representative (CSR) to be the welcoming face of our clinic. If you love animals, thrive in a dynamic setting, and enjoy helping people, we’d love to meet you!

What You’ll Do:

  • Greet clients and their pets with warmth and professionalism
  • Answer phone calls and respond to client inquiries with care and clarity
  • Schedule appointments and coordinate with veterinary staff
  • Process payments and manage invoices accurately
  • Maintain and update client records
  • Educate clients about our services, products, and promotions

What We’re Looking For:
  • A positive, friendly, and engaging attitude
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Previous customer service experience (veterinary or related field preferred)
  • Proficiency with computers and data entry
  • Ability to stay calm and professional in a fast-paced environment
  • Passion for animals and providing exceptional client service
  • Open availability Monday through Saturday

What We Offer:
  • Competitive hourly wage
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Employee discounts on veterinary services and products
  • Supportive leadership and mentorship from experienced professionals
  • Flexible scheduling and a strong focus on work-life harmony
  • Opportunities for growth and advancement

Why Seatown?
At Seatown Veterinary Care, we’re more than just a clinic—we’re a community of dedicated professionals who believe in kindness, empathy, and excellence. We support each other, celebrate wins together, and always put the well-being of our patients and team first.

Ready to make a difference in the lives of pets and their people?
Apply today and become part of a team that truly cares. 
Email your resume and a contact number to [email protected] for a phone interview on Monday between 11:00 AM and 1:00 PM.

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