Veterinary Customer Service Representative
Join Our Team at Seatown Veterinary Care!
Since opening our doors in 2016, Seatown Veterinary Care has been a trusted, privately owned clinic known for our high standards of care, empathy, and professionalism. We’re a busy, fast-paced practice with a strong Leadership Team that offers hands-on support, mentorship, and a collaborative environment.
We’re currently looking for a friendly, organized, and compassionate Veterinary Customer Service Representative (CSR) to be the welcoming face of our clinic. If you love animals, thrive in a dynamic setting, and enjoy helping people, we’d love to meet you!
What You’ll Do:
- Greet clients and their pets with warmth and professionalism
- Answer phone calls and respond to client inquiries with care and clarity
- Schedule appointments and coordinate with veterinary staff
- Process payments and manage invoices accurately
- Maintain and update client records
- Educate clients about our services, products, and promotions
What We’re Looking For:
- A positive, friendly, and engaging attitude
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Previous customer service experience (veterinary or related field preferred)
- Proficiency with computers and data entry
- Ability to stay calm and professional in a fast-paced environment
- Passion for animals and providing exceptional client service
- Open availability Monday through Saturday
What We Offer:
- Competitive hourly wage
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Employee discounts on veterinary services and products
- Supportive leadership and mentorship from experienced professionals
- Flexible scheduling and a strong focus on work-life harmony
- Opportunities for growth and advancement
Why Seatown?
Ready to make a difference in the lives of pets and their people?
Apply today and become part of a team that truly cares. Email your resume and a contact number to [email protected] for a phone interview on Monday between 11:00 AM and 1:00 PM.